Organizational Development
Organizational Development (O.D.) is a generic term that creates confusion even in the minds of experienced human resource professionals. This is because O.D. (also know as H.R.D.- human resource development) means many things to many people.
One definition describes O.D. as "a long-range effort to improve an organization’s problem-solving and renewal processes, particularly through a more effective and collaborative management of organization culture with the assistance of a change agent and the use of theory and technology of applied behavioral science." [Organization Development: Theory, Practice and Research]
CC's organizational development services fall into these categories:
- Leadership Coaching
- Management development
- Team building
- Strategic planning
- Customer focus/process improvement
- Change/stress management
- Employee satisfaction/retention
- Diversity appreciation
- Performance improvement
- Enhanced communication













